Status of caps

Status Feb. 28, 2023:

That new cap, turned out not to be so great after all.
In mid-November 2022, we switched to a new "standard" cap. With the reason; the complaints from our sauce fans on our updated Oliehoorn cap. The expectation with this switch, was that this standard twist cap would seamlessly fit the needs of our sauce fans. But we heard you: this new cap needs some extra love.

This is how we see past, "the cap breaks off.
Not only that cap, but our Oliehoorn heart breaks from this. Your feedback is immensely valuable and certainly does not pass us by!

What steps are we taking now?

At Oliehoorn , quality comes first, and so does the quality of our packaging. We believe it is important to keep innovating and that, unfortunately, sometimes involves 'beauty mistakes'. We take your feedback extremely seriously and are working on a solution. This is how we do it:

• Oliehoorn caps team: we have assembled a knowledgeable team within Oliehoorn, which deals with the development of our caps on a daily basis. For this team, the solution to cap breakdown, is currently the top priority.
• Analyzing: right now we are analyzing the problem. We look at your complaints, test them ourselves and we sit down with our cap supplier. Together with our supplier we find out where the cause of the problem lies. For example, we investigate whether the color and temperature influence the strength and flexibility of the cap.

We will keep you updated on the latest developments and would like to thank you very much for all the feedback and cooperation in this testing phase!

Would you like to let us know anything else about the caps or are there other topics you think are important or fun to share with us. We'd love to hear from you.

Team Oliehoorn